Shipping & Returns Policy

At ADDITION SKIN, we strive to provide the best shopping experience for our customers. We understand that shipping and returns are important aspects of online shopping, and we want to make sure you are fully informed about our policies. Please take a moment to read through our shipping and returns policy below.

Shipping

We offer fast and reliable shipping to our customers. Once you place an order, we will process it within 1-2 business days. Our shipping partners will then deliver your package to your doorstep. The estimated delivery time will depend on your location, but typically ranges from 3-7 business days.

Please note that shipping costs may vary depending on the weight and size of your order. The exact shipping cost will be calculated at checkout, and you will have the opportunity to review it before completing your purchase.

Returns

We want you to be completely satisfied with your purchase from ADDITION SKIN. If for any reason you are not happy with your order, you may return it within 30 days of receiving it.

To initiate a return, please contact our customer support team with your order number and reason for return. We will provide you with a return authorization and further instructions on how to proceed. Please note that return shipping costs will be the responsibility of the customer.

Once we receive your returned item, our team will inspect it to ensure it is in its original condition. If the item is deemed eligible for a refund, we will process it within 5-7 business days. Please note that the refund will be issued to the original payment method used during the purchase.

If you received a damaged or defective item, please contact us immediately. We will work with you to resolve the issue and provide a replacement or refund, depending on the circumstances.

Contact Us

If you have any further questions or concerns about our shipping and returns policy, please don't hesitate to reach out to our customer support team. We are here to assist you and ensure your shopping experience with ADDITION SKIN is a positive one.

Thank you for choosing ADDITION SKIN for your skincare needs. We appreciate your trust in our products and services.